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Install fee ONLY covers the first 30 metres

The installation fee charged by the Internet Service Provider (ISP) covers the first 30m of trench, duct and fibre, from the corner of your property closest to the nearest manhole to the closest electrical point in your house.  If the closest electrical point is more than 30 metres, you will need to negotiate a price, for the remainder of the distance, with the contractor installing the fibre.

Depending on the nature of the terrain, the agreed method of deploying the fibre and any specific conditions you might negotiate, the fee can be anything from R50/m upwards.

Please note that the commercial agreement for any work regarding the excess distance over and above 30m does not involve your ISP or Frogfoot Networks.

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