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Network Status
Outages
5
Planned Maintenance
16
Resolved -
Durbannorth Node Down
Reference:
FRG489301
Start Date:
2019-02-21 23:06:00.0
Resolved Date:
2019-02-21 23:17:56.0
Region:
Durban
Area:
Durban North
Resolved -
Cresta area outage
Reference:
FRG489314
Start Date:
2019-02-22 03:30:00.0
Resolved Date:
2019-02-22 08:57:16.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Cresta Region Outage
Reference:
FRG489366
Start Date:
2019-02-22 10:26:00.0
Resolved Date:
2019-02-22 14:26:15.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Langenhoven Node Down
Reference:
FRG489403
Start Date:
2019-02-22 12:39:00.0
Resolved Date:
2019-02-22 14:28:29.0
Region:
Bloemfontein
Area:
Bloemfontein
Resolved -
Dbn FTTB outage
Reference:
FRG489571
Start Date:
2019-02-22 17:12:00.0
Resolved Date:
2019-02-22 18:04:49.0
Region:
Durban
Area:
Not Specified
Planned
6
In Progress
4
Completed
6
Relocate Fibre S/N 264176
Reference:
FRG488996
Start Date:
2019-02-22 21:00:00.0
Duration (Hours):
10
Classification:
Maintenance
Region:
National
Impact:
We expect downtime of 7 hours minimum during the maintenance window.
Telecom Maintenance
Reference:
FRG487958
Start Date:
2019-02-23 00:00:00.0
Duration (Hours):
6
Classification:
Product Environment
Region:
National
Impact:
Affected customers using CPT to PE NLD Services may experience long breaks during the maintenance.
Cut Over Services
Reference:
FRG478803
Start Date:
2019-02-23 14:00:00.0
Duration (Hours):
7
Classification:
Environmental Infrastructure
Region:
National
Impact:
Up to 6 Hours Down Time can be expected
Solid Maintenance
Reference:
FRG488975
Start Date:
2019-02-23 20:00:00.0
Duration (Hours):
6
Classification:
Optimisation
Region:
National
Impact:
ISP portals, Admin portal, the Fibre Portal (www.frogfoot.com) and APIs (use by ISPs) will not be available
Construction Phase 2 264192
Reference:
FRG489237
Start Date:
2019-02-23 21:00:00.0
Duration (Hours):
10
Classification:
Maintenance
Region:
National
Impact:
7 hours downtime can be expected
Relocating joints
Reference:
FRG488269
Start Date:
2019-02-24 10:00:00.0
Duration (Hours):
4
Classification:
Environmental Infrastructure
Region:
National
Impact:
Downtime for up to 4 Hours
Helios to conduct migration
Reference:
FRG487065
Start Date:
2019-02-25 23:00:00.0
Duration (Hours):
8
Classification:
Product Environment
Region:
National
Impact:
Links will go down
Helios to conduct migration
Reference:
FRG487731
Start Date:
2019-02-25 23:00:00.0
Duration (Hours):
8
Classification:
Product Environment
Region:
National
Impact:
Client's link will go down during the change window.
Cutting Fibers Menlo
Reference:
FRG487763
Start Date:
2019-02-26 07:00:00.0
Duration (Hours):
10
Classification:
Product Environment
Region:
National
Impact:
Service impacting - Downtime
Helios to conduct migration
Reference:
FRG487746
Start Date:
2019-02-26 23:00:00.0
Duration (Hours):
8
Classification:
Product Environment
Region:
National
Impact:
Downtime can be expected in this window.
S/R 262883 JHB
Reference:
FRG465157
Start Date:
2019-02-21 21:00:00.0
Duration (Hours):
10
Classification:
Maintenance
Region:
Johannesburg
Impact:
Client can expect miximum downtime of 5hours.
S/R 263020 JHB
Reference:
FRG469135
Start Date:
2019-02-21 21:00:00.0
Duration (Hours):
10
Classification:
Maintenance
Region:
Johannesburg
Impact:
Client can expect maximun downtime of 8 hour downtime.
S/R 263028 JHB
Reference:
FRG471049
Start Date:
2019-02-20 21:00:00.0
Duration (Hours):
10
Classification:
Maintenance
Region:
Johannesburg
Impact:
Client can expect maximum downtime of 8 hours.
Fibre Repairs S/N 263523
Reference:
FRG478810
Start Date:
2019-02-20 23:00:00.0
Duration (Hours):
8
Classification:
Environmental Infrastructure
Region:
National
Impact:
Service affecting - 6 Hours expected Downtime
packet loss REF 7460291
Reference:
FRG487172
Start Date:
2019-02-20 23:00:00.0
Duration (Hours):
8
Classification:
Environmental Infrastructure
Region:
National
Impact:
Service affecting intermittent downtime during the window.
Emergency MPLS investigation
Reference:
FRG488861
Start Date:
2019-02-20 23:00:00.0
Duration (Hours):
4
Classification:
Maintenance
Region:
Johannesburg
Impact:
Service affecting - Downtime can be expected, this can happen anywhere in our JHB & East London region, we cannot determine the areas affected
