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Network Status
Outages
23
Planned Maintenance
33
Resolved -
Outage | JHB | Rosebank OLT 1 | LC 1 PON 4
Reference:
FRG1366168
Start Date:
2021-05-26 14:46:00.0
Resolved Date:
2021-06-12 00:00:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | Senderwood OLT 1 | LC 1 | PON 5
Reference:
FRG1365849
Start Date:
2021-06-10 16:02:00.0
Resolved Date:
2021-06-11 17:49:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | Kempton | Tudor, Eton loft ,Carobrook | ConstantiaPlace
Reference:
FRG1365122
Start Date:
2021-06-11 06:03:00.0
Resolved Date:
2021-06-11 08:20:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | Pamula Park | AvionNews ORTambo Featherdale
Reference:
FRG1365176
Start Date:
2021-06-11 06:50:00.0
Resolved Date:
2021-06-11 08:20:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | BonaManzi Node
Reference:
FRG1365304
Start Date:
2021-06-11 08:05:00.0
Resolved Date:
2021-06-11 18:10:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage |JHB | JHBCBD OLT 2 | LC 2 | PON 1
Reference:
FRG1366453
Start Date:
2021-06-11 09:23:00.0
Resolved Date:
2021-06-11 19:00:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage |CPT | Paarl | LC 1 PON 4
Reference:
FRG1366238
Start Date:
2021-06-11 12:19:00.0
Resolved Date:
2021-06-11 14:50:00.0
Region:
Cape Town
Area:
Not Specified
Resolved -
OUTAGE | JHB | Oaklande Estate
Reference:
FRG1366079
Start Date:
2021-06-11 14:15:00.0
Resolved Date:
2021-06-11 15:30:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
OUTAGE | PE | Down
Reference:
FRG1366177
Start Date:
2021-06-11 14:25:00.0
Resolved Date:
2021-06-11 14:45:00.0
Region:
Port Elizabeth
Area:
Not Specified
Resolved -
OUATGE | JHB | Bonamanzi
Reference:
FRG1366516
Start Date:
2021-06-11 15:55:00.0
Resolved Date:
2021-06-11 18:10:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
OUTAGE | JHB | Southport
Reference:
FRG1367325
Start Date:
2021-06-11 18:20:00.0
Resolved Date:
2021-06-11 18:21:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | Sunset | Waterfall Park |
Reference:
FRG1367667
Start Date:
2021-06-12 18:02:00.0
Resolved Date:
2021-06-12 19:58:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | Tzaneen
Reference:
FRG1367671
Start Date:
2021-06-12 18:48:00.0
Resolved Date:
2021-06-12 22:25:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | CPT | Franschhoek
Reference:
FRG1367677
Start Date:
2021-06-12 23:52:00.0
Resolved Date:
2021-06-13 14:45:00.0
Region:
Cape Town
Area:
Not Specified
Resolved -
Outage |CPT | Regional Western Cape Town
Reference:
FRG1367680
Start Date:
2021-06-13 05:52:00.0
Resolved Date:
2021-06-13 08:39:00.0
Region:
Cape Town
Area:
Not Specified
Resolved -
Outage |CPT | Regional Western Cape Town
Reference:
FRG1367685
Start Date:
2021-06-13 05:54:00.0
Resolved Date:
2021-06-13 08:39:00.0
Region:
Cape Town
Area:
Not Specified
Resolved -
Outage | JHB | Villa Magnolia
Reference:
FRG1367755
Start Date:
2021-06-13 17:02:00.0
Resolved Date:
2021-06-13 18:45:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | Marsena Lodge
Reference:
FRG1367765
Start Date:
2021-06-13 18:13:00.0
Resolved Date:
2021-06-13 19:45:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | Villa Bianca
Reference:
FRG1367781
Start Date:
2021-06-13 20:39:00.0
Resolved Date:
2021-06-13 20:40:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | Villa Bianca
Reference:
FRG1367782
Start Date:
2021-06-13 20:39:00.0
Resolved Date:
2021-06-13 22:57:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | Sunset Place
Reference:
FRG1367775
Start Date:
2021-06-13 20:42:00.0
Resolved Date:
2021-06-13 22:57:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | Waterfalll Park
Reference:
FRG1367779
Start Date:
2021-06-13 20:42:00.0
Resolved Date:
2021-06-13 22:57:00.0
Region:
Johannesburg
Area:
Not Specified
Resolved -
Outage | JHB | Oaklands Estate
Reference:
FRG1367780
Start Date:
2021-06-13 20:42:00.0
Resolved Date:
2021-06-13 22:57:00.0
Region:
Johannesburg
Area:
Not Specified
Planned
31
In Progress
2
Completed
UPS Upgrades | Western cape | Kommetjie | LFP
Reference:
FRG1312582
Start Date:
2021-06-14 06:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
Cape Town
Impact:
No downtime expected, however, services are at risk should anything unexpected happen. Risk estimate - Medium
Cut over to new upgraded fibre Network
Reference:
FRG1347957
Start Date:
2021-06-14 07:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
National
Impact:
40-60 Minutes downtime
306585| Rehabilitating fibres inside hand hole:GH001933 |306599
Reference:
FRG1342603
Start Date:
2021-06-14 21:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
8 Hours expected downtime
306586| Rehabilitating fibres inside hand hole:GH000925 |306609
Reference:
FRG1342659
Start Date:
2021-06-14 21:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
8 Hours expected downtime
Maintenance on NLD 5
Reference:
FRG1350043
Start Date:
2021-06-14 23:00:00.0
Duration (Hours):
7
Classification:
Maintenance
Region:
National
Impact:
Higher periods of latency can be expected
Cutover our 40G link | Johannesburg
Reference:
FRG1350259
Start Date:
2021-06-14 23:00:00.0
Duration (Hours):
8
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
No impact expected - patching is already completed at both sites and it will be a minor config change at both sites to bring in the new links. The plan is to cut in the new links without causing any network reconvergence.
306315| Rehabilitating fibres inside hand holes BH001560 & BH000658 |306379
Reference:
FRG1341009
Start Date:
2021-06-14 23:00:00.0
Duration (Hours):
8
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
7 Hours expected downtime
306436| Rehabilitating fibres inside hand hole WH020551 |306448
Reference:
FRG1341140
Start Date:
2021-06-14 23:00:00.0
Duration (Hours):
8
Classification:
Environmental Infrastructure
Region:
Cape Town
Impact:
7 Hours downtime
306453| Permanent Repairs |306484
Reference:
FRG1341199
Start Date:
2021-06-14 23:00:00.0
Duration (Hours):
8
Classification:
Environmental Infrastructure
Region:
Durban
Impact:
8 Hours expected down time
Tzaneen BB5 Migration
Reference:
FRG1352415
Start Date:
2021-06-14 23:00:00.0
Duration (Hours):
7
Classification:
Migration of Services
Region:
Johannesburg
Impact:
Intermittent connectivity
Maintenance on NLD 5 -Customer impact
Reference:
FRG1353360
Start Date:
2021-06-14 23:00:00.0
Duration (Hours):
7
Classification:
Configuration Change
Region:
National
Impact:
Higher periods of latency can be expected
Emergency | Switch reboot | Port Elizabeth
Reference:
FRG1354179
Start Date:
2021-06-14 23:00:00.0
Duration (Hours):
8
Classification:
Fault Resolution
Region:
Port Elizabeth
Impact:
Customers will experience intermittent connectivity while switch reboots.
UPS Upgrades | Western Cape | Yzerfontein| LFP
Reference:
FRG1312649
Start Date:
2021-06-15 06:00:00.0
Duration (Hours):
13
Classification:
Environmental Infrastructure
Region:
Cape Town
Impact:
No downtime expected, however, services are at risk should anything unexpected happen. Risk estimate - Medium
Cut over to new upgraded fibre Network
Reference:
FRG1348009
Start Date:
2021-06-15 08:00:00.0
Duration (Hours):
9
Classification:
Environmental Infrastructure
Region:
National
Impact:
40-60 Minutes downtime
Link Testing | Montana
Reference:
FRG1352070
Start Date:
2021-06-15 08:00:00.0
Duration (Hours):
4
Classification:
Environmental Infrastructure
Region:
National
Impact:
2 Hours down time expected
306662 ||Phase 2 Rehabilitating fibres inside hand hole hole:GH000925 ||306838
Reference:
FRG1347747
Start Date:
2021-06-15 21:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
PHASE2: Rehabilitating fibres inside hand hole:GH000925 route:EDGE cables,G02P04 to relieve congestion.
306454| Rehabilitating fibres inside hand hole GH070003 | 306540
Reference:
FRG1341272
Start Date:
2021-06-15 21:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
10 Hours expected impact
306662 | Phase 2 : Rehabilitating fibres inside hand hole: GH000925 |306950
Reference:
FRG1346870
Start Date:
2021-06-15 21:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
9 hours downtime expected
306316| Rehabilitating fibres inside hand hole GH000270 |306419
Reference:
FRG1341085
Start Date:
2021-06-15 23:00:00.0
Duration (Hours):
8
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
9 Hours expected down time
306624| Permanent repairs between hand holes |306655
Reference:
FRG1344867
Start Date:
2021-06-15 23:00:00.0
Duration (Hours):
8
Classification:
Environmental Infrastructure
Region:
Durban
Impact:
7 Hours expected downtime
306676 | Rehabilitating fibres | 306740
Reference:
FRG1346485
Start Date:
2021-06-15 23:00:00.0
Duration (Hours):
8
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
8 hours downtime expected
305515| Rehabilitating fibres inside hand hole: GH000078 |307005
Reference:
FRG1348084
Start Date:
2021-06-16 21:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
9 hours downtime expected
306680| Rehabilitating Fibers | 306978
Reference:
FRG1351316
Start Date:
2021-06-16 21:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
10 hours downtime expected
306854 | Rehabilitating fibres inside hand hole WH020338 | 306715
Reference:
FRG1346970
Start Date:
2021-06-16 21:00:00.0
Duration (Hours):
10
Classification:
Configuration Change
Region:
Johannesburg
Impact:
9 hours downtime expected
UPS Upgrades | Western Cape | Pinelands | LFP
Reference:
FRG1312612
Start Date:
2021-06-17 06:00:00.0
Duration (Hours):
13
Classification:
Environmental Infrastructure
Region:
Cape Town
Impact:
No downtime expected, however, services are at risk should anything unexpected happen. Risk estimate - Medium
UPS Upgrades | Gauteng | Atterbury | LFP
Reference:
FRG1315076
Start Date:
2021-06-17 06:00:00.0
Duration (Hours):
12
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
No downtime expected, however, services are at risk should anything unexpected happen. Risk estimate - Medium
Cut over to new upgraded fibre Network
Reference:
FRG1348116
Start Date:
2021-06-17 08:00:00.0
Duration (Hours):
9
Classification:
Environmental Infrastructure
Region:
National
Impact:
60 Minutes maximum
306983| Rehabilitating fibres inside hand hole:GH000130|306994
Reference:
FRG1348043
Start Date:
2021-06-17 21:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
9 hours downtime expected
307002| Rehabilitating fibres inside hand hole:GH070167 |307033
Reference:
FRG1348231
Start Date:
2021-06-17 21:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
Johannesburg
Impact:
9 hours downtime expected
Emergency | Backhaul Optimization | JHB
Reference:
FRG1347934
Start Date:
2021-06-17 23:00:00.0
Duration (Hours):
8
Classification:
Optimisation
Region:
Johannesburg
Impact:
Clients can experience switching hit while the backhauls is moved
UPS Upgrades | Western Cape | Jonkershoek | LFP
Reference:
FRG1312626
Start Date:
2021-06-18 06:00:00.0
Duration (Hours):
10
Classification:
Environmental Infrastructure
Region:
Cape Town
Impact:
No downtime expected, however, services are at risk should anything unexpected happen. Risk estimate - Medium
UPS Upgrades | Mpumalanga | Nelspruit East | Double LFP
Reference:
FRG1315220
Start Date:
2021-06-18 06:00:00.0
Duration (Hours):
13
Classification:
Environmental Infrastructure
Region:
null
Impact:
UPS Upgrades | Mpumalanga | Nelspruit East | Double LFP
Emergency | Network infrastructure | Backhaul | Johannesburg
Reference:
FRG1353395
Start Date:
2021-06-18 06:00:00.0
Duration (Hours):
2
Classification:
Fault Resolution
Region:
Johannesburg
Impact:
1.5 Hours downtime
There are no changes currently resolved
